Return and Refund Policy
Thank you for shopping at arunbloggertips.shop
At arunbloggertips.shop, we want to ensure that you are 100% happy with your purchase. However, because our products are digital goods delivered via Internet download, we have specific guidelines regarding refunds.
1. General Digital Products Policy
Non-Tangible Goods: Since arunbloggertips.shop offers non-tangible, irrevocable digital products (WordPress themes, plugins, and templates), we do not generally issue refunds once the order is completed and the product download link is provided. As a customer, you are responsible for understanding this upon purchasing any item at our site.
2. Conditions for a Refund
We realize that exceptional circumstances can take place. Therefore, we DO honor requests for refunds under the following specific reasons:
- Non-delivery of the product: Due to mailing issues, you do not receive a delivery email from us, and the download link is not available in your account.
- Major Defects: Although all our products are thoroughly tested, unexpected errors may occur. If the digital product has a fatal error or major defect that completely prevents it from working, and our technical support team is unable to fix it within 48-72 hours.
- Product not-as-described: If the purchased product does not match the description provided on our website. (Clear evidence must be provided).
3. When We Do NOT Issue Refunds
We will not issue refunds under the following circumstances:
- You changed your mind after purchasing and downloading the product.
- You bought an item by mistake.
- You do not have sufficient expertise or the technical skills required to use the product.
- The product conflicts with third-party plugins, themes, or custom scripts you have installed on your website (we cannot guarantee compatibility with all 3rd party tools).
- You ask for goodwill or a refund simply because you no longer need the product.
4. Timeframe for Refund Requests
If your situation meets the conditions for a refund mentioned in Section 2, you must submit your refund request within 7 days of your original purchase date. Requests made after 7 days will not be considered.
5. Refund Processing Time
Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 business days.
6. How to Request a Refund
To request a refund, please contact our support team with your order number, email address used for purchase, and detailed reasons/evidence for the request.
- Business Name: arunbloggertips
- Owner Name: Arun Kumar
- Email: support@arunbloggertips.shop
- Phone Number: +91 7652000271
- Physical Address: Uttar Pradesh, India – 272131